How to Renew your Membership

Existing Members with a Members Area (portal) account

Step 1: Log into the Members Area (Portal)    Follow the prompts if you have forgotten your user name or password.

Step 2: At the Members Area Home page select “Renew Membership for a Family Group” .  If you do not see this option, email us for support.

Step 3: At the Family Group Details page select “Renew Memberships“  (located in the Action column on far right of screen).

Step 4: At the Family Membership Renewal page, select the check box located along the members in your family you wish to renew.

Step 5: Select the check box next to the Membership Declaration (yellow box at bottom of screen).

Step 6: Select Submit

Step 7: Select the red MAKE A PAYMENT box.

Step 8: Enter Active Kid Voucher details if you have a voucher to redeem.  Enter the Nipper fee that applies to you or the maximum voucher value of $100.   If you do not have a voucher, select Next to proceed to payment.

Step 9: At the Payment page, select red PAY ONLINE box.  Membership fees will be displayed.  Enter the correct amount, then “Next”.  Enter credit card details, then “Next”.  You can also refer to our Membership Fees page.

IMPORTANT: Membership renewals submitted without payment will be rejected and you will need to resubmit your membership application again.  To avoid this,  ensure that BOTH the Membership Renewal Application has been submitted and your membership fees have been paid. Only Financial members are covered by SLSNSW Insurance and iCare (formerly WorkCover).

User Guide

Existing members without a Members Area (portal) Account?